Not much chrome on my CTi...this relates to my 1951 Riley RMB. This was my first car, which I bought in 1974. Drove it for 8 months and 1200 miles in 1975; took it off the road to replace the roof covering. A maybe 3 week job that developed into complete restoration. In the end I had the car restored professionally. I could have bought 4 top condition Rileys for what that restoration cost me....but hey, I liked my Riley.
Unfortunately no fairytale ending despite that outlay. The restoration was completed by Autumn 2013 except for the trimming....only for the trimmer to delay endlessly. I at last got to drive my Riley once again in June 2015; I covered 2400 miles in 7 weeks....and a big end failed. The restoration had been bodywork only; the car had been running fine in 1975, so mechanics were limited to a service, and complete brake overhaul.
Chrome appeared OK when I collected the car. It did rain on our UK trip, especially the first week, however the car was washed and polished twice before returning to France. Following the breakdown, it was brought back here and garaged...huge depression; had lived like a church mouse to pay for the restoration, so could hardly bear to look at the car. February last year, I got it out and gave it a dust down and wash....horrified to discover that the front bumpers and overriders, rear overriders, and both spotlight rims were all very rusty. Not surface rust, but bubbling and pitting.
Took photos and emailed those to the restorer. He spoke with the platers (a firm in Poole which you might wish to avoid using), who asked for better photos. Chrome is difficult to photo due to reflections, so I couldn't take better photos until I took the parts off the car. I really didn't want to start dismantling the car, at least until I started the engine rebuild...which I started on recently. Furthermore, little point in removing the parts until a UK trip planned...which will be later this month. The restorer had told me the platers were decent people to deal with, and appeared reasonable to deal with.
I've explained the reason for the delay, and expressed my concern as to their plating deteriorating so badly, after just 7 weeks external exposure. It has of course been stored well, both whilst being restored/trimmed, and since return here. The storage is in no way damp, and the rest of the chrome on the car is fine...it wasn't done all at the same time, or by this plater...but I do know these are the parts they plated. Here's their reply:
"Chipping, flaking or rust spots depend on how the products are used, stored, the atmosphere they are kept in and many other factors which is something we have no control over. Any problems need to be brought to our attention as soon as possible, or certainly within a few weeks from your work being collected.
Under the circumstances we must regretfully inform you that there is little we can do to bring these units back to the condition when they left our factory in August 2013."
Frankly I would have thought they would value their reputation higher than a self-serving excuse. What do you think? Do I have a comeback legally, or does the unfortunate delay mean I'm at the mercy of their goodwill?